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Passenger center

Prepare your trip

  • Unaccompanied Minor

    Click to download form
    Page 1 [DOCX] Page 2 [DOCX]
    Page 1 [PDF] Page 2 [PDF]

  • Animals
  • Passenger assistance
  • Dangerous Goods
  • Families, children, youths & seniors

    Infants are babies aged between 7 days and 2 years. Child is considered to be aged between 2 and 12 years old. Children between 2 and 5 years old must travel escorted by an adult of 16 years old or older, and children between 5 and 12 years old can travel accompained or unaccompanied (unaccompanied minor).

Baggage

  • Missing / damaged baggage

    Click to download form
    [DOCX]  [PDF]

    MORE INFO: HERE

  • Hand baggage and checked baggage

    Cabin baggage acceptable on ETF Airways flights:
    The sum of dimensions (width + height + length) shall be 115 cm or less, and weight shall be 7 kg or less.

    Checked-in luggage acceptable on ETF Airways flights:
    Up to 23 kg.

    PLEASE CHECK WITH YOUR TICKET PROVIDER AS THEIR BAGGAGE POLICY WILL PREVAIL.
    MORE INFO: HERE

  • Sport equipment and special baggage

    Generally, sporting equipment will be presented as separate pieces of checked baggage. Special baggage as cabin seat baggage is baggage not usually suitable for loading in the aircraft hold and thus requested for transport on an extra seat. Such baggage may include: musical instruments, works of art, electronic equipment, diplomatic baggage, valuable baggage, similar items of a delicate nature or unusual size. Both types of baggage need acceptance from the airline.

  • Prohibited and regulated goods

    ITEMS NOT ACCEPTABLE AS BAGGAGE:
    Open Link

Airport and In-flight

  • Delayed Flight

    Click to download form
    [DOCX]  [PDF]

  • Cancelled Flight

    Click to download form
    [DOCX]  [PDF]

  • Denied boarding

    Click to download form
    [DOCX]  [PDF]

  • General condition of carriage
  • Passenger rights notice
  • List of prohibited items for air transport
  • Travel information for passengers with lithium batteries

COVID-19

  • European Commission Information Page

ETF Airways d.o.o.

  • Karlovacka 2E, Zagreb, Croatia
  • E-mail: sales@etfairways.com

🌅 Chasing sunsets from the flight deck ✈️ 🌅 Chasing sunsets from the flight deck ✈️ 
Isn’t it truly magical? 🌍

Video by our amazing Captain @luigi.mattei 

#etfairways #boeing737 #flightcrew #flightdeckview 
#pilotview #goldenhourmagic #aviation #enjoytheflight
Our crew under the spotlight of our new interior l Our crew under the spotlight of our new interior lighting! ✨

Recently, we refurbished and upgraded our cabin interiors and our crews really seem to like it!

Every day, our aim is to enhance the travel experience for our passengers. 

Welcome on board and #EnjoyTheFlight ✈️

 #etfairways #cabininterior #crew #aviation #travel
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© Copyright 2022 - ETF Airways d.o.o. | Design by MGA - Maya Global Aviation Ltd.
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